Key Account Manager Cape Town
Distribution / Transport / Logistics / Supply Chain
Cape Town – Western Cape – South Africa
Join a well-established national supply chain business as a Key Account Manager. You will take ownership of strategic customer accounts, ensuring exceptional service delivery, commercial performance, and long-term client partnerships while identifying growth opportunities.
This senior role requires a commercially astute professional with a strong supply chain background, capable of building executive-level relationships and identifying opportunities to grow key accounts.
Minimum Requirements
- Relevant tertiary qualification.
- 5–10 years’ experience in a senior Key Account Management role, ideally within a supply chain or outsourced services environment.
- Strong supply chain experience is essential.
- Pharmaceutical industry experience will be highly advantageous.
- Advanced budgeting and ABC costing experience.
- Experience presenting to and engaging with executive leadership and directors.
- Strong commercial acumen, analytical and negotiation skills.
- Excellent communication and stakeholder management ability.
- Own transport and willingness to travel.
Key Result Areas:
- Manage key customer relationships and contractual agreements.
- Oversee annual contract reviews and renewals.
- Prepare and manage client budgets.
- Lead monthly client performance reviews.
- Monitor profitability, KPIs and P&L performance.
- Drive cost-saving and operational improvement initiatives.
- Oversee invoice approvals and contract adjustments.
- Support new client onboarding and identify opportunities to grow existing accounts.
- Ensure service excellence and long-term customer satisfaction.