IT Support Technician

Manufacturing
Johannesburg West, Johannesburg – Gauteng – South Africa

A well-established manufacturing business is seeking a technically capable IT Support Technician to join its West Rand operation. This is a first-line ICT support role operating within a fast-paced, high-pressure production environment.
 
You must demonstrate a stable employment history and a genuine willingness to respond to after-hours and weekend callouts when operational or server issues arise.
 
Minimum Requirements
  • Grade 12 / Matric / NQF Level 4 essential
  • Degree in Computer Science or Information Systems advantageous
  • N+ qualification will be considered
  • Up to two years of IT support or technician experience
  • TCP/IP networking knowledge essential
  • Syspro ERP experience essential
 
Essential Skills
  • Microsoft Windows desktop OS and software support
  • Active Directory administration
  • LAN/network configuration and maintenance
  • Antivirus management and patch deployment
  • Backup procedures and off-site storage management
  • Factory production scanning systems support
 
Roles and Responsibilities
  • First-line ICT support across the manufacturing environment
  • User account creation and profile management
  • Remote and telephonic support to all sites
  • Daily backup procedures and log book maintenance
  • Licensed software and hardware compliance management