IT Support Engineer JHB

ICT
Johannesburg North, Johannesburg – Gauteng – South Africa

Want to be the engineer everyone calls when it matters? Here, keeping the environment running is yours.
Reporting to IT Management, you will keep a Microsoft and virtualised environment stable, secure and running smoothly. You will resolve issues from user support through to infrastructure, as part of a close-knit IT team that values ownership and practical problem-solving.
What you will own
    • Diagnosing and resolving hardware, software, network and user issues
    • Installing, configuring and upgrading systems, including scheduled maintenance
    • Security standards across the network infrastructure
    • Clear documentation of resolutions and system changes
What you bring
    • Degree or diploma in Information Technology or related field
    • Solid grounding in networking principles and infrastructure
    • Microsoft, Cisco or VMware certification advantageous
    • You explain technical issues in language users understand
    • You own a problem until it is solved, not just logged
Your technical toolkit
    • VMware and Hyper-V
    • Microsoft 365, Intune and Azure administration
    • Windows and Linux operating systems
Ready to own the environment? Send your CV to traci@pollockassociates.co.za today