Delivery & People Operations Manager

ICT
Johannesburg – Gauteng – South Africa

Love making a 200-strong team run like clockwork? Here, you run the whole operation.
Reporting to Delivery Leadership, you will lead the operations team behind large delivery teams working on long-term customer accounts. You take over the recruitment, onboarding, and day-to-day administration that slows account leaders down, and you make it run smoothly.
What you will own
    • Onboarding of new team members, including MIE checks and compliance
    • Timesheets, records and logistics for teams of around 200 people
    • Team building, corporate lunches and mentorship programmes
    • Streamlined admin that frees delivery leadership to focus on customers
What you bring
    • A three-year degree from a recognised institution
    • 8+ years in administration, HR and/or finance
    • Consultancy business model experience preferred
    • You fix the process, not just the problem
    • You are organised, calm and trusted by leadership teams
Your technical toolkit
    • Advanced Excel and MS Office
    • HR, time capture and onboarding systems
    • Budgeting and expense tracking
Ready to run the operation? Send your CV to jenny@pollockassociates.co.za today