General Manager
Retail
Sandton – Gauteng – South Africa
This role is responsible for strengthening brand presence, embedding a people-first culture, and delivering results across Operations, Finance, HR, Training, and Stakeholder Management. You will be a proven leader with strong commercial acumen, outstanding people development skills, and the ability to drive sustainable growth and expand operations.
Qualifications
- A tertiary degree in Business, Marketing, or Finance is essential
- Postgraduate qualification (MBA) is highly regarded
Experience
- Minimum 10 years in senior Operations/Sales leadership with direct accountability for sales, profit, and people management
- Strong exposure to retail, service, or multi-outlet industries preferred
- Proven track record in talent development and achieving results through people
Key Responsibilities
- Provide strategic leadership as part of the Operations Leadership Team
- Oversee operational planning, policy development, and day-to-day management
- Drive supply chain execution, QSR’s development, and expansion projects
- Lead HR strategy, workforce planning, and talent development with a focus on local capability
- Partner with Finance to ensure disciplined financial planning and management
- Develop and execute marketing, consumer engagement, and brand-building strategies
- Monitor and mitigate operational and organisational risks