Control Room Operator

ICT
Johannesburg – Gauteng – South Africa

Location: Johannesburg North or Cape Town
Reporting to: Control Room Supervisor
 
This role involves meticulous 24/7 monitoring and support, ensuring operational continuity and security across our sites.
 
You will be responsible for regular system checks, monitoring equipment and traffic flow, and dispatching technicians as needed. The position requires managing access controls, user accounts, and active orders and generating critical operational reports.
 
If you thrive in high-pressure environments and are committed to maintaining high security and efficiency standards, this opportunity could be ideal for you.
 
Essential Qualifications & Experience:
  • Certification in N+ and A+
  • Minimum of 1 year of experience in a similar role
  • Remote support experience
  • In-depth product knowledge (network-related)
  • Basic computer skills
  • Own transport
 
Skills Required:
  • Proficient in numeracy and literacy
  • Ability to work independently and collaboratively
  • Task-oriented with the capacity to perform under pressure
  • Ability to thrive in a high-stress environment