Chief Operating Officer
Call Centre BPO
Johannesburg – Gauteng – South Africa
As the COO, you will spearhead various key functions, including sales operations, BPO operations, training, compliance, campaign management, planning, QA and verification, facilities, and information technology. Your strategic insights and leadership will be instrumental in shaping the organisational policies and goals, driving performance, and fostering a culture of innovation and continuous improvement.
Key Qualifications:
- Post-graduate qualification in a relevant field
- Minimum of five (5) years of commercial experience in the financial services industry
- At least five (5) years of experience in a business process outsourcing (BPO) business with international clients
- A strong background in sales is essential
- Strong numerical and analytical skills
- Proven track record in leadership and team building, adept at managing a diverse workforce
Why Join:
- Opportunity to lead and shape the future of a rapidly growing company.
- Collaborative and cohesive work environment that values innovation and excellence.
- Competitive compensation package and opportunities for career advancement
Ready to Make an Impact?
We want to hear from you if you’re ready to take on a leadership role that offers both challenge and opportunity for growth.
