Service Centre Administrator
Automotive
Johannesburg East, Johannesburg – Gauteng – South Africa
Our client is a well-established, multi-brand automotive service centre known for its hands-on, service-driven approach and entrepreneurial culture. The business works across a broad client base, including walk-in customers, corporate accounts, vehicle fleets, and major Johannesburg dealerships, and is not confined to a single brand or a purely retail focus.
The business is owner-led by an accomplished, entrepreneurial leader who values people who are capable, adaptable, commercially minded, and able to think for themselves. The team is multicultural, close-knit, and hands-on rather than highly corporate, and the successful candidate will thrive on building genuine relationships with a varied customer base while managing the administrative and commercial demands of a busy service centre.
Minimum Requirements
- Grade 12
- Strong administrative and organisational ability
- Excellent customer service and communication skills
- Ability to deal confidently with walk-in and corporate customers
- Automotive or service-centre experience highly advantageous
- Commercially aware and comfortable working toward targets
Key Responsibilities
- Manage bookings, job cards and customer communication from arrival through to invoicing
- Act as the link between customers and technicians, translating technical findings clearly
- Support fleet, corporate and dealership account administration
- Contribute to monthly turnover and performance targets