Onsite Systems & Support Engineer
Non Equity
Johannesburg East – Gauteng
You will be required to assist staff onsite and remotely with any IT-related issues.
Key Result Areas:
- Resolve network, printing and windows related queries
- Visit branch offices weekly
- Must be able to work and resolve problems without being micromanaged
- Maintain wireless infrastructure and not be afraid to work at heights as you will be required to work on elevated wireless equipment at the mine
- Backup user and company data and test data backup consistency
- Work closely with payroll office staff to ensure that the clocking stations are functioning
- Purchasing computer hardware and software, printer toners and other parts as needed on behalf of the company
Essential Skills and Experience
- Minimum 5 years or more related proven working experiences in maintaining and troubleshooting issues with the firewall, server and networking
- Technical skills including:
- TCP/IP-based networking, DHCP, DNS, a basic understanding of sub-netting
- Switching configuration and troubleshooting
- VPN and WAN configuration: IPSEC, PPPOE, routing knowledge
- VoIP and PABX configuration: SIP
- Wireless PTP and PTMP configurations – Ubiquity products
- Knowledge of Windows 10 and Windows Server 2012,2019
- Microsoft Hyper-V, Office 365 Administrator
- Solid understanding of Microsoft office 2010.2013.2019
- QNAP Network Storage experience or equivalent
- Network cabling and patching
- Firewall administration, Microtik preferably
- Familiar with Unifi products
- Computer hardware repairs and purchasing of new hardware
- Printer troubleshooting
- Anti-Virus
- Backup technologies
- Remote Support of office branches
- General familiarity with the common OS in the market (mostly IOS, Android)
- Zoom and Teams assistance
