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Key Accounts Manager (Manufacturing)

Key Accounts Manager (Manufacturing)

Durban North
Equity

Our client operates in the automotive sector and is seeking a senior-level candidate with a minimum of 5 years of management experience. You will be required to develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives. You will be a strong negotiator with exceptional leadership and customer service skills.
 
Essential Qualifications & Skills
  • Bachelor’s Degree/BTech in Commerce or Cost & Management Accounting
  • Marketing Qualification (Advantageous)
  • 5 years Managerial Experience
  • 5 years’ experience in a Commercial role or similar role
  • 2 years manufacturing/automotive industry experience in a similar role
  • Computer Literate (MS Office)
  • Advanced Excel
 
Key Role Responsibilities
  • Responsible for initiating and leading the RFQ process in line with GPMS and IATF 16949
  • Gather, report and communicate customers’ feedback on service and product delivery
  • Responsibility for managing the Pricing to Customers – determine and set pricing based on costs
  • Serve as a contact point for key customers and internal teams
  • Manage all Customer related requests and queries
  • Resolve customers’ complaints in an effective and respectful way
  • Measure, track and analyse key account metrics
  • Create reports for upper management
  • To monitor and control cost centre expenditure.