Job summary

Job Ref:
BEE Position:
Johannesburg, South Africa, Africa
Job type:
Full time

Account Manager - Customised Research

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About this job

Seeking an all-rounder with qualitative and quantitative business-to-business and consumer research experience. Must be well-known in the industry with existing client relationships. It is essential that you are very analytical and understand both qualitative and quantitative research & methodologies, research solutions, and data collection.

Key Result Areas:

  • Drive consulting on customised traditional research solutions to local clients
  • Develop industry awareness of customised research capabilities/offering amongst local clients
  • New business development
  • Lead sales function for customised research
  • Grow and maintain relationships with new and existing customised research clients
  • Conceptualising research projects (including briefs, methodologies, sample specifications, questionnaires, reporting) from commissioning to the final presentation
  • Preparing research proposals
  • Facilitation/moderation of in-depth interviews and focus groups
  • Conducting in-depth analysis (quantitative and qualitative)
  • Generate customised insights and recommendations that produce strategic insights for clients
  • Preparing presentations and presenting findings to clients
  • Coordinating with Customised Research Team on project logistics
  • Travel to client meetings and fieldwork
  • Assisting with new product development (conceptualisation and implementation)
  • Transfer of knowledge and expertise to team members

Skills Required

Qualifications and Experience

  • B Com / Relevant tertiary education
  • Psychology major and honours
  • 10+ years’ experience in qualitative and quantitative research & methodologies, research solutions and data collection

Required attributes

  • Analytical (accurate, attention to detail)
  • Strong client relationship experience
  • Strong project management skills (energetic, proactive, punctual)
  • Strong problem-solving skills (self-directed)
  • Confident communication skills (articulate)
  • High level of personal accountability (professional)
  • Independent and creative thinking
  • Promote team spirit and group success


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