Job summary

Job Ref:
BEE Position:
Johannesburg North, South Africa, Africa
Job type:
Full time

eCommerce Manager

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About this job

Our client is seeking a highly creative individual who has worked on an ecommerce site for a consumer business (Retail/FMCG/Luxury) who is passionate about customer experience, service and brand loyalty. The position requires someone with a holistic understanding of an online customer journey. Become accountable for the market's eCommerce Channels Sales and Customer Satisfaction.

You will be required to have a deep understanding of the digital landscape developing the digital proposition and digital campaigns that engage, inform and motivate, as this is one of the strategic focus areas, including experience of acquisition channels is essential.

You'll have bags of autonomy within the role and, whilst the brand is global, there are huge wins to be had as they're relatively early on in their digital journey with serious ambitions and a clear plan. In order to succeed in this role, you need to be a self-starter on the up with the energy, drive and willingness to make a difference. Ideally suit an individual who is able to demonstrate an entrepreneurial flair and excited to take on new initiatives.


Skills Required


  • University degree preferred

Essential Experience

  • At least 5 years’ experience in eBusiness.
  • Strong experience in Digital Marketing activities to drive traffic on websites
  • Strong experience in eCommerce Operations (Content Management, e-Merchandising & personalisation)
  • Strong Web Analytics knowledge (Google Analytics certification a plus)
  • Experience with CMS and Magento (preferably version 2.0)
  • Project Management and Stakeholder Management (understand decision and escalation processes)
  • Experience in building and managing eBusiness operations (organization, processes, guidelines) a strong plus.
  • CRM and eCRM Experience a plus

Essential Skills

  • Commercial Business Acumen (understanding of processes and enablers, drivers of Business Models & being capable to translate it into relevant Marketing Actions)
  • Good understanding of value chain analysis and all functional areas of the business beyond Marketing, e.g. finance, manufacturing, procurement, supply chain, demand planning
  • Excellent planning and administration skills
  • Excellent project management skills
  • Ability to work independently

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